Gracious Hospitality Image Consultant and Seminars

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Gracious Hospitality Seminar

A unique seminar that combines customer relations and appearance. It is tailored to uniformed employees with direct /or indirect guest contact. Includes the critical role that each employee plays in the organization in building effective relationships with the guests. This seminar focuses on what you SAY: the magic words in customer satisfaction, what you DO: the key actions to serve and delight guests, and how you LOOK: the impact of impeccable grooming in making good, lasting impressions.

"The feedback from our line employees who participated in the seminar has been very positive and their managers can see and hear the results. . .. "
- Hyatt Regency Crystal City, Virginia

[ Home ] [ Professional Dress ] [ Business Casual ] [ Healthcare Image Consulting ] [ Uniforms Consulting ] [ Dining Etiquette ] [ Clients ] [ About Us ] [ Contact Us ]