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This informative and interactive session deals with the importance of personal appearance in hospitality. It is designed to help participants look competent, credible, approachable, and to present themselves with confidence to clients, guests, and colleagues. Through the session participants will discover how to use their appearance for self-expression and as a powerful communication tool. It includes international guidelines for appropriate business dress in the hospitality industry and your organization’s dress policy. It is structured for an audience of both men and women. The seminar outline is flexible and customized to your organization and group needs. It may include topics such as: the impact of first impressions in hospitality, clothing symbols and perceptions, the use of color to build credibility and trust. How to choose the right colors, styles, fabrics for main pieces for business. The appropriate fit, accessories, grooming, hair, makeup for women, and how to build a business wardrobe on a budget, etc
This is a highly visual demonstration, which includes audience participation.
Slides and audiovisual materials will reinforce the information.
The seminar increases
guest confidence by improving your managers' and non-uniformed employees' first
impression, and provide consistent business attire throughout the hotel. Your
managers will learn to save money and time on personal and professional
grooming.
"The program was a real success. Our managers are
putting in practice the information learned during the sessions. . ..". "The unique and professional style in which you conducted the Professional Dress sessions for our cast members has been a great asset in keeping the Disney Magic at our hotel" Disney Grand Floridian Hotel& Resort Professional Dress for Uniformed EmployeesIn he hospitality industry, uniformed employees send a clear message to a guest: "I'm here to serve you". Wearing the uniform with pride, enhances the image of the person wearing the uniform, and the image that the company wants to convey to their customers. This Professional Dress Seminar is tailored to uniformed employees with direct /or indirect guest contact. It includes the critical role that uniformed employee plays in the organization. How to make a good, lasting impression on everyone you meet: guests, customers, and co-workers. The importance of impeccable grooming and professionalism in building effective relationships and how to wear your uniform with class. The seminar outline is flexible and customized to your organization's needs and dress policy guidelines. It may include topics such as: the impact of first impressions in hospitality, how to dress appropriately for your organization and your position, hot to be well-dressed in your uniform from head to toe, proper fit, grooming, appropriate jewelry, shoes, socks, and other accessories. One of the most frequent feedback we receive from our hotel clients on our seminar is that "Managers save time in dealing with employees' grooming issues"
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